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SELLING CONDITIONS

The following general selling conditions regulate the purchase of products through the website shop.genietti.it owned by IPAC S.p.A. located in via Quattro Querci, n 36 51030 Serravalle PT Italia. Purchases are regulated under provisions of the Dlgs n. 185 of 22.5.1999, whereas the protection of personal data is regulated by Dlgs 196/03.

Shipping:

  • Italy: 6,00 €

Shipping time: 3/5 days

 

  • Europe: € 15,00

Albania, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Iceland, Italy, Latvia, Liechtenstein, Luxembourg, Monaco, Norway, Netherlands, Poland, Portugal, United Kingdom, Roman, San Marino, Slovakia, Spain, Sweden, Switzerland, Hungary
Shipping time: 7/10 days

  

  • Russian Federation: 30,00 €

Shipping time: about 2 weeks

 

  • Africa: 30,00€

Algeria, Egypt, Morocco, Tunisia, South Africa
Shipping time: about 2 weeks

 

  • South America: € 25,00

Argentina, Brazil, Chile, Colombia, Paraguay, Uruguay, Venezuela, Mexico, Costa Rica.
Shipping time: about 2 weeks

 

  • United States of America (USA) and Canada: € 20,00
    Shipping time: about 2 weeks

 

  • Asia € 30,00
    Saudi Arabia, Bahrain, Brunei, China, South Korea, United Arab Emirates, the Philippines, Japan, Jordan, India, Indonesia, Kuwait, Lebanon, Oman, Qatar, Singapore, Taiwan, Thailand, Vietnam.
    Shipping time: about 2 weeks

 

  • Israel: € 20,00
    Shipping time: about 2 weeks

 

  • Turkey: € 20,00
    Tempi di consegna: about 1/2 weeks

 

  • Oceania € 35,00
    Australia, New Zealand
    Shipping time: about 2 weeks

ACCEPTANCE OF SELLING CONDITIONS
The above mentioned selling conditions are an integral and essential part of this contract.
All contracts are carried out through direct access by the customer to the website shop.genietti.it, where the customer can purchase products by following specific procedures as provided by the contract.
The general selling conditions must be carefully read by the customer online, before proceeding to order confirmation. Submitting an order confirmation implies full knowledge and acceptance of the selling conditions.

 SELLING CONDITION

There are no additional costs or taxes for shipping within the EU.
Shipping to all other destinations can be subjected to customs duty. Such duty is entirely on the customer, that will have to pay the amount to the courier or the competent authorities. It is up to the customer to provide all the necessary information and/or pay the dues in order to proceed to clearance of goods. Otherwise, the goods will be sent back to our warehouse. 
ATTENTION: if you returned the goods or requested a replacement of previously ordered goods, the new shipping can be subjected to further customs duty.

RECEIPT OF GOODS
When you receive the goods, we recommend that you make sure:

  • that the number of parcels indicated on the consignment note matchs the number of parcels you received;
  • that the parcels are not damaged; any damages must be reported immediately by e-mail to [email protected]

PRICES AND PURCGAE CONDITIONS

Selling prices on shop.genietti.it are always expressed in euros (€)

Shipping charges are to be paid by customer. The customer will be informed on the amount of such charges before order confirmation.
The purchase contract will be finalized after filling online forms and agreeing to selling conditions by the customer.
The customer can choose between different payment methods as indicated on the website.

SHIPPING

IPAC S.p.A. owner of shop.genietti.it will take care of the shipping and delivery of goods to the address indicated by the customer, by express courier service.

LIABILITY
IPAC S.p.A. is not liable for any inefficiency due to force majeure such as accident, explosion, fire, strike, earthquake, flood and similar events that may hamper or delay the delivery within terms.
IPAC S.p.A. is not liable for illicit or fraudulent use - by third parties - of credit cards or other payment methods provided during the purchase process. Indeed, IPAC S.p.A. cannot know the customer’s credit card number since transactions are carried out by the bank service through a secure connection system.

RIGHT OF WITHDRAWAL
The customer is entitled to excercise the right of withdrawal by returning the goods and be refunded the expenses. Should the customer be unsatisfied in any way with the purchase, she or he can excercise the right of withdrawal, with no need to provide a reason, within 14 working days after receiving the goods. 
Right of withdrawal may only be excercised on the condition that the consumer has not started to use the products and has kept them in good condition, without opening or damaging the original packaging of the goods. 
Shipping charges for the return are to be paid by customer who will provide to the shipping back to the dealer’s warehouse. 
In order to exercise the right of withdrawal, the customer must notify the business within the above mentioned term by sending a registered letter to IPAC S.p.A. - in via Quattro Querci, n 36 51030 Serravalle PT Italy or via e-mail to [email protected]
Tescoma S.p.A. owner of www.tescomaonline.com, will accept returned goods reserving to verify the integrity of the products and their original packaging; in that case the company will refund the entire amount paid for the purchase of the goods, with the exception of the shipping costs from and to IPAC S.p.A., which are unredeemable.

PAYMENT METHOD
PayPall